When Are Reminder Emails Sent?

All reminder emails are sent 7 days and 2 days before the offer expires.

Reminder emails are sent if you opt into sending a last chance email in the distribution section.

They are also sent if the customer has clicked on buy but closed out of the window before completing their purchase.

  • You can view the results of how many purchases were abandoned by
    • Clicking on View Results next to the offer
    • Under the Emails tab, click on Events
    • Here you’ll see Purchase Abandonment and the related deliveries, opens, clicks, and purchases.

 

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