All reminder emails are sent 7 days and 2 days before the offer expires.
Reminder emails are sent if you opt into sending a last chance email in the distribution section.
They are also sent if the customer has clicked on buy but closed out of the window before completing their purchase.
- You can view the results of how many purchases were abandoned by
- Clicking on View Results next to the offer
- Under the Emails tab, click on Events
- Here you’ll see Purchase Abandonment and the related deliveries, opens, clicks, and purchases.